Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.rms.biz,
www.rehearslliveshare.com (collectively, the "Websites"), Realtime Music Solutions, LLC and governs
data collection and usage therefrom and through use of related software services including Sinfonia, RMS
Coach, RMS Keyboards, RMS Mix, RMS Creator, Sides, and Rehearsal Live Share (collectively,
"Services"). For the purposes of this Privacy Policy, unless otherwise noted, all references to Realtime
Music Solutions, LLC, RMS, its Websites, and its Services. The Websites are news and information sites.
The Services are software services marketed, delivered, and administered through the Websites. By using
the Websites and/or Services, you consent to the data practices described in this statement.
​
Collection of your Personal Information
RMS may collect personally identifiable information, such as your name. We may gather additional
personal or non-personal information in the future.
​
Information about your computer hardware and software may be automatically collected by RMS. This
information can include: your IP address, browser type, domain names, access times and referring website
addresses. This information is used for the operation of the service, to maintain quality of the service, and
to provide general statistics regarding use of the RMS website.
​
RMS encourages you to review the privacy statements of websites you choose to link to from RMS so
that you can understand how those websites collect, use and share your information. RMS is not
responsible for the privacy statements or other content on websites outside of the RMS website.
​
Use of your Personal Information
RMS collects and uses your personal information to operate its website(s) and deliver the services you
have requested.
​
RMS may also use your personally identifiable information to inform you of other products or services
available from RMS and its affiliates. RMS may also contact you via surveys to conduct research about
your opinion of current services or of potential new services that may be offered.
RMS does not sell, rent or lease its customer lists to third parties.
RMS may share data with trusted partners to help perform statistical analysis, send you email or postal
mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using
your personal information except to provide these services to RMS, and they are required to maintain the
confidentiality of your information.
RMS may keep track of the websites and pages our users visit within RMS, in order to determine what
RMS services are the most popular. This data is used to deliver customized content and advertising within
RMS to customers whose behavior indicates that they are interested in a particular subject area.
RMS will disclose your personal information, without notice, only if required to do so by law or in the
good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply
with legal process served on RMS or the site; (b) protect and defend the rights or property of RMS; and,
(c) act under exigent circumstances to protect the personal safety of users of RMS, or the public.
Security of your Personal Information
RMS secures your personal information from unauthorized access, use or disclosure.
Children Under Thirteen
RMS does not knowingly collect personally identifiable information from children under the age of
thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use
this website.
Data Retention
We may retain personal information where required by law or where we have an ongoing legitimate
business need to do so. For example, we may retain such information to provide you a service you have
requested, to comply with applicable legal, tax or accounting requirements, or where necessary for fraud
prevention, dispute resolution, enforcement of our contracts and terms, or for safety reasons (e.g., we may
retain certain information about an Account to prevent that user from opening a new Account).
Opt-Out & Unsubscribe
We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain
information. Users may opt-out of receiving any or all communications from RMS by contacting us here:
​
-
Web page: www.rms.biz or www.rehearsalliveshare.com
-
Email: info@rms.biz
-
Phone: 212/620-0774
Deleting Your Data
We offer you the ability to request deletion of personal information we have collected and stored about
you, subject to our Data Retention policy described above. If you would like to have your personal
information deleted, please send a request through our contact form at www.rms.biz/contact/. Please also
note that if you request deletion of your personal information, you may no longer be able to use or access
the Services, and if you share devices with someone else who uses the Services, that person may lose
related account information and access. If you decide to use or access the Services again, RMS may
consider this a new Account and may collect personal information associated with that Account in
accordance with this Privacy Policy.
​
Changes to this Statement
​
RMS will occasionally update this Statement of Privacy to reflect company and customer feedback. RMS
encourages you to periodically review this Statement to be informed of how RMS is protecting your
information.
​
Contact Information
RMS welcomes your questions or comments regarding this Statement of Privacy. If you believe that RMS
has not adhered to this Statement, please contact RMS at:
​
Realtime Music Solutions, LLC
110 West 25th Street, #5
New York, New York 10001
Email Address: info@rms.biz
Telephone number:
212-620-0774
Effective as of March 28, 2017
Updated as of September 14, 2021