RMS Mix 2/6

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RMS Mix

FAQs

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I want to install your software on both Mac and Windows computers. Will I need to buy separate licenses for each type of system?

I don't have an orchestra. Which resource is more appropriate for me: Sinfonia or RMS Mix?

How do I add RMS Mix to my Sinfonia or RMS Coach booking?

What if I have technical questions?

How do I export my RMS Coach or Sinfonia data for RMS Mix use?

What is your off-hours/emergency tech support policy?

When I press the hotkey to advance setups/songs, the software skips one or more of them. Why is this happening?

A note about 21 Chump Street RMS Mix bookings:

How do I check the booking/show information from within the software?

The wrong show is loaded. How do I get the correct one?

How long can I use the resource prior to my opening?

How do I extend my booking?

I have the RMS Mix add-on to go with my RMS Coach booking, but the RMS Mix code doesn't work. What's going on?

My organization licensed RMS Coach with the RMS Mix add-on and my code doesn't work. What do I do?

Do you accept P.O.'s (Purchase Orders)?

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